WE'RE ON A MISSION
We're based in Munich, Germany, and have customers ranging from international enterprises to silicon valley startups. Userlane works on establishing interactive guidance as a navigation system for software.
Our mission is to close the knowledge gap between humans and machines. Our technology is being used by millions of people to instantly operate any software without any prior knowledge. If you want to join us on our mission, check our openings!
WE PUT OUR TEAM FIRST
IT'S ABOUT BEING CURIOUS AND HUNGRY
We know applying for and taking on a new a job at any company requires a leap of faith. Therefore check out some people who tried their luck.
Say "hallo!" to Sebastian, an expert in Business Development & Sales. This homegrown Bavarian 🇩🇪 follows leads, makes sales calls, and forms relationships with potential clients. When he's not enjoying an evening out at one of Berlin's techno clubs 🕺🏼, you'll find him hanging out on his parent's farm. Probably reading Lord of The Rings or Harry Potter! He also prefers wine to beer- a deadly sin in Bavaria! 😱We're a judgement-free zone here, but how could you Sebastian?! With 18 younger cousins, Sebastian is no stranger to big families. Now, he's added Userlane to the list! 👨👨👧👦 Want to join the family, too? Apply for an open position today!
Just dropping by to introduce Jonathan! Working in Business Development, he's charged with converting leads into opportunities. Jonathan loves to travel, skis as often as possible, and enjoys watching football. Did we say 'watching'? We meant 'getting angry at'! Jonathan's friends may call him the master of bad jokes, but that's not the only thing he's good at. Jonathan once performed a musical in front of thousands of people! Are you looking to perform a major feat in your career, too? Apply for an open position today!
Hey Daniel 🙋♂️, how's it going? As one of our Engineers, Daniel helps with full-stack-development, backend-architecture, and random side projects 📝. Thanks to Daniel's creativity and ingenuity, each office is furnished with a lightbox that flashes whenever a customer completes a userlane! When he's not making sure the backend fulfills all of its duties in a nice way, Daniel can be found skateboarding the hallways or watering our chili plant 🌶. Having been with us since the beginning, Daniel is THE go-to WiFi handyman. On the constant quest to find a topic he doesn't find interesting, you can talk to Daniel about anything. Looking to spark a conversation with this colleague? Apply for a position today!
Tobias, it's your turn! He left Apple to become our Head of People Operations & Human Resources and handles everything "people-related" here 🤗. When he's not onboarding new employees, you can try to catch him on his Vespa. Tobias loves to ride throughout Munich and explore the city this way 🛵! Although humble, Tobias is basically a celebrity (does fame by association count? 😉). He's hosted many personalities during his time working in the hospitality industry, including President Obama 5 times! Tobias grew up in Germany, but has spent the past 12 years in North America. We're so happy that he decided to return to Munich! Are you also looking to make the move to Munich?
Greetings, Julia! 🙋♀️ Our Head of Product Management is in charge of all things planning and product related 📝! If she's not translating customer needs into feature requests, you can find her enjoying the outdoors by biking, diving, or snowboarding. Always up for the healthy dose of competition, Julia once won a limbo dance competition while on vacation in the Caribbean 💃! Seeking entertainment during your workday? Julia's got you covered! Sure to make laugh from dark humor, Julia considers herself specialized in this department 🕵️♀️. Sound like someone you'd like to have tea or coffee with?
Time to introduce Ion, our Graphic Designer 👨. Ion is original from Romania and left Amazon for us, where he refined just the right expertise we need to develop our visual brand identity! Because his mother was a chef, Ion is very into cooking 🍳. He doesn't like to cook for just himself, though. Ion's happiest when others enjoy the food he's made- perfect for lunch time! He's actually on a mission to find the best cheesecake in the world. So far, Dstrikt Steakhouse in Vienna is winning 🍮! Ion enjoys getting lost for hours in the many cities he travels to. He even survived for 3 days, without anything, in the Netherlands during Winter. No better way to meet people, experience a culture, and gain an incredible story! 💥Looking to embark on your very own adventure? Apply for one of our open positions today!
Hi there, Yannick! Our Sales & Business Development Manager is a bona fide GDPR expert 🙇♂️. Constantly ensuring our data privacy standards stay up-to-date, he still finds the time to study for two degrees 📚! Yannick enjoys many sports: football, tennis, scuba diving, surfing, and wine drinking. Yes, drinking wine CAN be a sport if you try hard enough! Yannick has always been a great leader- just ask his classmates. He even claimed reign 🤴 over his kindergarten class by sitting on a throne of tires! Looking to gain responsibility over individual projects and develop your own leadership skills? Apply for a position today!
Hey there, Dan! Our Full Stack Software Engineer comes to us all the way from the UK! Sticking true to those British 🇬🇧 roots, Dan loves to enjoy a nice game of badminton during his free time. Some of his other hobbies include playing video games, creating code... and taking care of his kids (can it be a hobby if it’s mandatory 🧐). His biggest accomplishment? He’s not dead yet! 💢 Already the proud father to two, we’re thankful and lucky to have Dan work on Userlane's software solution like his third 👨👩👧👧... Looking to join our growing family, too? Apply for a position today!
Meet Matin, everyone! Coming all the way from Iran 🇮🇷, he’s the Full-Stack Developer who first built the Userlane dashboard. Before coming to Germany, he lived in Malaysia for 8 years and has been working since the age of 17 👶🏽 When he’s not coding, he likes watching gaming streams on Twitch and learning languages- both human and computer! Want to join Matin and the rest of our team? Apply for a position today!
Say “hallo!” to Michael, native to Bavaria 🇩🇪, he’s been with us since the very beginning. Michi even went to Ikea to buy the office furniture we’re still using today! When he’s not busy studying Business Administration at LMU, you can find him singing to Schlager music at Oktoberfest 🥨 or windsurfing during the summer 🏄🏻♂️ Sound like someone you’d like to work with? Apply for a position today!
Meet our bubbly Customer Success Expert, Mona 💁🏻♀️ She may have been raised in the beautiful Rheingau region 🍇 of Germany, but between Uni and Userlane... she’s found a new hometown here in Bavaria! Her passion to help others has not only aided her volunteer efforts in Romania 🇷🇴, but it also plays a major role in how she guides our customers to achieve their goals. Looking to motivate others and work closely with real customers? Apply for a Customer Success position today!
Meet Lebriz, our Multi-Disciplinary Project Manager ✍🏼 Originally from Istanbul, she’s also lived in the U.S. and is currently completing her Master’s here in Munich 📚 Whether it’s stocking the fridge with 🥐 pistachio baklava or providing sound administrative advice, we can count on her to deliver. Living life by the motto ‘work hard, play hard’ she divides her free time between Munich’s many art museums and quality nightlife 💃🏽 Interested in talking business strategy with Lebriz? Apply for one of our open positions today! Link in bio.
Say hi to Sinan, a Full-Stack Developer! Whether it’s supporting AI integration or providing technical support to any department in need, you can always rely on Sinan’s service! Originally from Passau, Germany 🇩🇪 he’s been with Userlane since the very beginning 🙌🏽 His passions? Traveling, solving tricky problems, and cooking homestyle meals. After all, Sinan single-handedly cooked enough goulash 🥘 at this year’s holiday party to feed a small village! Want to discuss navigation software tools with Sinan over leftovers? Apply for a position today!
It’s time for Felix, our Head of Sales and Business Development 👔, to get a shoutout! Felix explores how SaaS companies can grow with us. Because of him, we’re one step closer to conquering the world! Not only does he oversee all sales ops, he’s our office’s fitness guru. Between cycling to work 🚴🏻♂️ and training for a half marathon, he’s got his health in check ✅ If you can’t match him physically, find him at any of the local ‘Meetup’ or startup events in Munich! Want to help cheer for Felix as he crosses the finish line? Apply for a position today!
Frederike here! 👋🏼 As one of our Customer Success Managers, she makes sure our clients reach their goals with beautifully built userlanes. Want to chat over chai lattes? Join Frederike! She’s an open book...literally. It only took her one day to reread the entire 📚 Harry Potter series! Not only is she a bookworm, she’s eaten one too. Ok maybe it was a grasshopper 🦗 and maybe it was covered in paprika... but an impressive feat nonetheless! In her free time, you can find her picnicking in the Englischer Garten, hosting a party, or organizing philosophy meet-ups. Ready to delve into deep discussion 🙇🏻♀️ with Frederike? Apply for an open Customer Success position today!
Everyone welcome our Master Frontend 🧙🏻♂️ Wizard, Idriss! Although humble, Idriss is a man of spectacular talent. Not only is he skilled in coding the Userlane dashboard, Idriss is an accomplished 👨🎤 musician! He’s won piano competitions in the past and even explores music production 🎶 during his free time. Maybe you’ll catch him playing Chopin and Liszt (no DJ tracks!) if you get lucky 🍀 After indulging in junk food during some late night engineering sessions, Idriss still finds the time to get a powerlifting set in! Ready to match this hustle? Apply for an open engineering position today!
Hey there, Renato! Having worked the longest at Userlane, Renato is officially the oldest employee... and head of our welcoming committee! 🌟 If he’s not further developing the product or supporting customers as a software engineer, he’s working on cool side projects. Renato is a proud Dog Dad to his pup, Lilo 🐾 Sometimes, he even surprises the office with quality 🐶 Boston Terrier time... a real treat for us! Having won mathematical olympics and physics contests in the past, Renato is also a bonafide engineering athlete. Looking to learn from someone like him? You simply can’t say no to this São Paulo smile 😇! Apply for an open engineering position today
Give a warm welcome to Johanna, one of our amazing Customer Success Managers! It’s her mission to not only make our customers happy, but also support the entire Userlane team 😸. Her amiable presence lights up any room she’s in, from product meetings to company luncheons. Having visited each continent 🗺, Johanna can connect with every client- no matter their origin! Fun fact: teachers had to use a mirror when reading her work in school. She wrote back-to-front (not left-to-right) the entire time! Despite this confusion ☝🏼, she always provides clear guidelines for our clients. Want to eliminate software complexity with Johanna? Apply for an open position today!
Nice to meet you, Nikolai! Experienced in Marketing, Sales, and Customer Success, Nikolai is one of our employees with certified OG 🥇status. He’s been with us since the very beginning! Read: he built our office furniture 😅 Last semester, Nikolai studied abroad in France, toured Australia, and even explored New Zealand. Now, we’re glad to have him back 👏🏼! Having recently taken up horseback riding and coding, Nikolai is a man of diverse talent. He’s even won a debate tournament! Ready to join us and explore where your potential lies? Apply for an open position today!
Everyone give a warm welcome to Tatiana, 👱🏼♀️our Customer Service & Success Expert! Having studied educational and cognition sciences, she’s an expert at improving the customer-product experience 🤝. You may find her sailing, bouldering, playing the piano or even knitting around Munich. The other weekend she actually entered the sailing world championship with the only all-female crew (and didn’t place last!) ⛵️🏆 Have a sweet tooth? Tatiana is always fond of sharing some chocolate 😋. Really... what more do you need as an incentive to apply for a position today?!
Let’s say hello, hallo & olá 👋🏼 to Bruno! As one of our Senior Software Engineers, our Brazilian 🇧🇷 native has over 15 years experience in the IT & Business field devolving software and scalable architectures. A true adrenaline buff, he loves snowboarding and skydiving... anything radical and scary, really 😱! Back in Brazil, he even raced speed 🏍 motorbikes. If you’re looking for your next travel mate, Bruno loves to explore new places and always provides great company! He plans to make the most of living in Germany and hopes to tour all of Europe one day. Are you thinking about making a move to Munich, too? Apply for a position today!
Meet Elyse, everyone! She’s our Marketing Manager, but prefers to be called the “Chief Millennial Officer” 💁🏼♀️ If she’s not publishing content or monitoring marketing channels, you’ll find her in the kitchen cooking up a vegan meal- avocado is definitely a must! 🥑 Always up for an adventure, she’s been canonying in the Vietnamese waterfalls and has even hiked up Canadian mountain ranges to snowboard all the way down. She may be born and raised in South Florida ☀️, but has found herself learning the local language and attempting to fit in as a Munich native. Sound like someone you’d like to discuss marketing strategy with? Apply for an open position today!
Meet Andy, our Head of Marketing! When he’s not optimizing the marketing strategy and securing leads, you can find him discussing exotic cars, aviation, and music. From landing a spot as Top 100 SaaS Influencer 👨🏻💻 to being a sub 30 Rubik’s cube solver (personal best=28 seconds!!), there’s always something new to discover about Andy. He’s even managed to have dinner with a few of his top guitar 🎸 heroes. How cool is that? Finding the greatest team to work with at Userlane, he “can’t wait to wake up every morning and work with such smart and talented people.” Want to have the same feeling towards your career and colleagues? Apply for a position today!
As a proud equal opportunity employer, we’re committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
"At Userlane, everybody is passionate about their work and the culture of personal development, learning and growth is really special here."
"What I particularly like about my work is being closely in touch with our customers, helping them make the most out of Userlane."
"The difference of working in Sales at Userlane is that we can actively see how Userlane makes a difference for our customers and how their work becomes easier, because of our technology."
"I love that at Userlane, I work on creating something radically new and not just optimising a product, that is 20 years old. Knowing that my work has an impact on millions of people is something that feels really special."
Apart FROM A COMPETITIVE SALARY
Sometimes you need time to focus on your own. Work from home up to two times a week.
We think it’s important to get out once in a while, be it a dinner in the city or an offsite in the mountains.
We love to sit together, to cook, to eat and to discuss everything from the universe to the fabric of life.
Burn out is the number one killer of creativity and productivity, so we encourage our team to take some well deserved time off.
Life is unpredictable and doesn't always run on schedule. Come in when you're able to do your best work.
The greatest treat for creatives and bright minds is to work with other gifted people.
You can wear a suit, shorts, hoodies - essentially everything you want. Please don’t come naked.
Learning is beautiful. This is why you'll have access to all online courses and to our in-house library
Have a special wish or need? Get in touch with us!
YOU ASK, WE ANSWER
We are a young and dynamic team which is characterised mainly by its start-up atmosphere and high degree of professionalism. The average age is about 27 years old and most of us are fresh graduates or young professionals with 2-3 years of work experience. In a very typical start-up manner we do not use overly formal interactions anywhere throughout the levels of the work hierarchy.
The average work day varies from position to position. Userlane has adopted a system of trust-based working hours, but generally you should be in the office during the main working hours. In addition to the typical tasks of the job, each of us also takes parallel smaller projects that are driven completely autonomously and with regular consultation with colleagues.
We continually offer various workshops, product training and webinars for our teams. Both technical as well as social skills are trained. In addition, Userlane likes to promote development projects that are suggested by employees. Also, given outstanding commitment, anyone has the chance to adopt a leading role after only a very short time.
We strive to close the knowledge gap between humans and machines. Basically we build a navigation system so knowledge is available whenever it is needed. We also offer flat hierarchies, free development opportunities and the chance to quickly work independently and free.
In addition to the local language of the office English is the main language. Whether knowledge of a certain language is necessary or not, is very dependent on the respective position.