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Platform Reporting

Get actionable insights on user behavior

Track the performance and engagement of your support content, so you can iterate faster and drive further software adoption. Zero analytics knowledge required.
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A global automotive supplier gained a strategic tool to observe, measure and improve transformation initiatives
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Maximizing the ROI of a global enterprise software rollout
Maximizing software ROI with the implementation of Userlane's digital adoption platform
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Increasing trial-to-paid-conversion with Userlane
Measure your content performance

Evaluate how different user segments interact with your support content, and get live engagement insights on your in-app notifications, Guides, and Tooltips.

Find content that needs optimization

Quickly identify support content in which there’s room for improvement. Monitor how well each of your Guides is driving software adoption, based on how far users have progressed through it.

Analyze Guides in-depth

Take a user-focused approach and follow every step your user takes through guided content. Evaluate the performance of each individual step, identify crucial drop-off points, and make continuous improvements.

What our customers say

Interactive performance support proved to be a valid solution to all the challenges Deutsche Bahn encountered connected to change management and software applications. Users felt confident using Jira and weren’t experiencing any frustration navigating the app.
by Training Manager, Deutsche Bahn
2x
increase in ROI of software implementation
5x
increase in employee effectiveness
97%
task completion rate in Jira

Wondering what you could learn about your users?

Speak to our experts to find out how Userlane Platform Reporting could accelerate your digital adoption journey.

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