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Enterprise Search

In-app search and access to external knowledge

With Userlane Enterprise Search, your users can stay in their flow of work while having in-app access to external knowledge bases.
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A global automotive supplier gained a strategic tool to observe, measure and improve transformation initiatives
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Maximizing the ROI of a global enterprise software rollout
Increasing trial-to-paid-conversion with Userlane
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Connect existing support content

Make it easier for users to access existing knowledge bases by connecting all existing support content to the Userlane Assistant for one central source of truth. Configure the API, so that searches only show content that’s relevant to the software application they’re using.

Minimize workflow disruption

Provide users with on-demand content that supports their workflow, instead of distracting from it. Users can receive the help they need directly in the application they’re using.

Make software simple

Userlane’s digital adoption solution helps users stay in focus-mode – UX isn’t just a buzzword here. It’s at the core of our powerful knowledge search feature and the heart of our mission to make software simple.

What our customers say

Interactive performance support proved to be a valid solution to all the challenges Deutsche Bahn encountered connected to change management and software applications. Users felt confident using Jira and weren’t experiencing any frustration navigating the app.
by Training Manager, Deutsche Bahn
2x
increase in ROI of software implementation
5x
increase in employee effectiveness
97%
task completion rate in Jira

Empower your users with in-app learning

Tell us where you’re going, and we’ll show you how to get there with our digital adoption solution.

Resources

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