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Welcome to the Userlane Blog

Explore the latest insights from the Userlane team: advice on software adoption, industry news, Userlane announcements, and more.

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    Insights

    The changeover day and EPR retraining

    Thousands of doctors rotate into unfamiliar electronic patient record (EPR) systems every...

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    Insights

    AI tool sprawl: the hidden cost...

    Every department bought its own AI. Nobody bought visibility into what any...

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    Insights

    Time to Proficiency: Post-Go-Live Productivity Gap

    Organizations celebrate go-live dates. The productivity dip that follows gets a fraction...

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    Insights

    Why AI ROI calculations miss the...

    Twenty million. That is how many paid Microsoft 365 Copilot seats Microsoft...

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    Insights

    The state of in-app guidance (2026)

    Five years ago, in-app guidance meant content authoring. Build a walkthrough, publish...

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    Insights

    Post go-live: where healthcare IT consultancies...

    The margin problem in healthcare IT consulting Healthcare IT consulting has a...

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    Insights

    What is Application Intelligence?

    Organizations spend $1.44 trillion on software annually. Most cannot tell you which...

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    Insights

    What software adoption metrics actually measure

    Most organizations measure software adoption by counting logins, tracking training completions, or...

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    Insights

    uPerform Alternatives for Healthcare IT

    Healthcare IT teams adopted content-authoring tools like uPerform, Oracle Guided Learning, and...

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    Insights

    Shadow AI: how to see which...

    Your employees are already using AI. The question is whether you know...

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    Insights

    EPR adoption in NHS trusts: what...

    The gap between go-live and adoption NHS trusts spend between £13 million...

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    Insights

    The CIO’s Guide to Accelerating Software...

    The spending keeps climbing, the measurement hasn’t kept up CIOs all over...

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