Digital adoption accelerated

Userlane is a fast and flexible Digital Adoption Platform (DAP) that moves your organization forward.

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A Digital Adoption Platform is not another feature,
it’s a key success factor

Digital adoption happens step-by-step – and we mean that literally. Userlane guides your software users step-by-step with interactive guidance.

Digital adoption software increases IN-APP productivity and reduces frustration

  • Digital adoption is a necessary step towards innovation and the success of your business.
  • Getting comfortable with change is never easy. Successful change management requires you to challenge the status quo in order to see real results.
  • Digital adoption software increases productivity and reduces frustration for your users.
  • According to recent studies, traditional training materials are highly underutilized in software. With Userlane's in-app support, you can say goodbye to outdated training methods and give your users live help on demand.

Digital adoption software facilitates digitization and innovation

  • Digital adoption is a necessary step towards innovation and the success of your business.
  • Getting comfortable with change is never easy. Successful change management requires you to challenge the status quo in order to see real results.
  • Digital adoption software increases productivity and reduces frustration for your users.
  • According to recent studies, traditional training materials are highly underutilized in software. With Userlane's in-app support, you can say goodbye to outdated training methods and give your users live help on demand.
Digital adoption solutions can provide high value to an organization looking to improve adoption of existing tools. Performing tasks more quickly can lead to new sellers becoming fully productive faster. Tenured sellers will be able to focus more on selling than execution of tasks and providing the best path through accomplishing tasks resulting in elimination of manual and 'offline' data input and tracking.
Gartner, Hype Cycle for CRM Sales Technology 2019, Adnan Zijadic et al., 10 July 2019

Userlane is built for results

  • Agile & Flexible
    Userlane is focused on what matters. This allows your teams to easily create and maintain interactive guides. Why is this important? Because we're in the business of increasing productivity – not hindering it
  • Engaging & truly interactiveWhat's a software solution worth if your users don't use it or don't know how to? Exactly. This is where Userlane comes in. You can create an engaging and rewarding experience that improves learning and increases results.
  • Your users’ preference for modern trainingIn our recent findings, 92% of users would […] like to have Userlane in other applications as well". 82% state that "with Userlane, it's possible to learn how to use software without any other form of support". Read more about the study
We needed a way to properly guide new users at scale, automatically. We needed a virtual assistant, if you will. Userlane was the solution for us. It allows us to guide new users throughout our editor.
Dennis L., Product Marketer at Foleon

How to Make
Software Rollout a Success

Our 1st Virtual Event on July 23rd, 2020

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Increase Sales productivity with
Digital Adoption Solutions

"Digital adoption solutions can provide high value to an organization looking to improve adoption of existing tools. Performing tasks more quickly can lead to new sellers becoming fully productive faster. Tenured sellers will be able to focus more on selling than execution of tasks and providing the best path through accomplishing tasks resulting in elimination of manual and 'offline' data input and tracking."

Decode software productivity

Overcoming the productivity paradox: The power and accessibility of technology has increased exponentially, but productivity is lagging behind.

  • How is this time wasted?Users spend hours entering data manually and performing various business processes. If information is entered inaccurately or software features are underutilized, business outcomes are compromised.
  • How did we calculate the results?We used statistics from the U.S. Bureau of Labor and an internal study conducted on thousands of software users before and after Userlane implementation. In conclusion, we found that Userlane users saved 1.5 hours weekly.
  • Who else does this affect?Companies of all sizes and across many industry verticals experience software inefficiencies. Enterprise organizations with large Sales teams and complex processes experience the heaviest costs.

Cost of software inefficiencies

6

Hours per month

9

Workdays per year

26,6

Est. hourly salary in USD

# of software users
hours wasted/ year
annual cost
200
15,000
399,000 $
300
22,500
598,500 $
500
37,500
997,500 $
800
60,000
1,596,000 $
1000
75,000
1,995,000 $
5000
375,000
9,975,000 $
10,000
750,000
19,950,000 $

Innovation for the future of your business

  • Maximize software efficiency with Userlane’s Digital Adoption Platform (DAP) so that your team can focus on the job at hand.
  • Userlane acts as a virtual guide for your software, turning everyone into proficient software users instantly.

Accelerates digital workflow

Decreases user frustration

Encourages self-service

Eliminates retraining needs

Improves data accuracy

Drives organizational change

  • How is this time wasted?Users spend hours entering data manually and performing various business processes. If information is entered inaccurately or software features are underutilized, business outcomes are compromised.
  • How did we calculate?We used statistics from the U.S. Bureau of Labor and an internal study conducted on thousands of software users before and after Userlane implementation. In conclusion, we found that Userlane users saved 1.5 hours weekly.
  • Who else does this affect?Companies of all sizes and across many industry verticals experience software inefficiencies. Enterprise organizations with large Sales teams and complex processes experience the heaviest costs.

Cost of software inefficiencies

6

Hours per month

9

Workdays per year

26,6

Est. hourly salary in USD

# of software users
hours wasted/ year
annual cost
200
15,000
399,000 $
300
22,500
598,500 $
500
37,500
997,500 $
800
60,000
1,596,000 $
1000
75,000
1,995,000 $
5000
375,000
9,975,000 $
10,000
750,000
19,950,000 $

Innovation for the future of your business

  • Maximize software efficiency with Userlane’s Digital Adoption Software (DAS) so that your team can focus on the job at hand.
  • Userlane acts as a virtual guide for your software, turning everyone into proficient software users instantly.

Accelerates digital workflow

Decreases user frustration

Encourages self-service

Eliminates retraining needs

Improves data accuracy

Drives organizational change

At Rest encryption

Data center in EU regions only

GDRP Compliant

Data center ISO 27018

Data center ISO 27001

Keep your data safe and sound

We use Userlane to run Userlane, so we protect your data as if it were our own. We work with customers daily to ensure that we consistently meet data security requirements.

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