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why userlane

Simplicity at its best

Userlane is the fastest way for users to access support - and for you to provide it. Our code-free digital adoption platform allows you to train your users within any application, making new tools and processes easy to master. Acting as an overlay over applications, you can go live in under 30 days!
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Make software simple
2x
faster onboarding
2x
increase in software ROI
5x
higher employee productivity
40%
decrease in time-to-value
48%
fewer support tickets
60%
reduction in training costs
Promote learning with interactive Guides

Build a friendly, intuitive software experience. Walk users through new features and processes at their own pace with interactive guidance and on-demand support. With Userlane, your employees and customers master your software from day one.

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Offer relevant, targeted support

Empower your users with the right information, at the right time. Replace a mountain of overwhelming support documentation with in-app support that only shows users relevant training content, exactly when they need it. Target content at specific audiences to build personalized user journeys that guide users through the specific workflows they’re struggling with.

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Optimize user journeys to drive software adoption

Adapting and transforming your tech stack is essential – but users can quickly get frustrated when they’re constantly asked to adopt new software, features, and processes. Userlane helps you understand user behavior trends across your whole tech stack, so that you can optimize training content and improve software adoption.

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Hear from our customers

Userlane accompanied us throughout the implementation and made it very easy for us. Even after the implementation, they supported us with very quick response times and proactively got in touch to offer support.
by Project Owner, myMULTIVAC

Delight users and drive transformation

Userlane is the world’s best-loved digital adoption platform. See why today.

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