How to choose the right Digital Adoption Platform
Many companies have already recognized the benefits of digital adoption, which explains why the market for digital adoption platforms (DAPs) is growing so rapidly.
Traditional infrastructures and processes may no longer be sufficient to cope with the variety of new solutions and applications; on the other, many employees can feel overwhelmed by the number of available new systems and tools. This can result in acceptance problems, rising numbers of costly support tickets and inadequate use of new applications, which thus means new software can fall considerably short of its potential.
That is where a Digital Adoption Platform can support. Although with a growing market space, it helps to know what to consider and when to consider when choosing your DAP partner.