Platform Reporting
Get actionable insights that drive adoption
Userlane’s content analytics transform support content from static help into a continuous improvement engine. Track performance, uncover adoption barriers, and optimize user guidance - no data expertise required.
BOOK A DEMO
Evaluate what engages your users
Get real-time visibility into how different user segments engage with your in-app content – Guides, Tooltips, and Announcements – across the enterprise software stack. Understand reach, click-through rates, and time-on-step to spot patterns and personalize experiences.
Find content that needs optimization
Surface the content that’s underperforming and holding back adoption. Track completion rates and drop-offs by Guide to spot where users get stuck and prioritize updates that deliver real results.
Optimize every step of every journey
Userlane’s step-level analysis shows exactly how users navigate your content. Discover where they lose momentum, what captures attention, and how different workflows perform. Use these insights to refine content in real-time and accelerate learning curves.
Make an impact with Userlane
What our customers say
Interactive performance support proved to be a valid solution to all the challenges Deutsche Bahn encountered connected to change management and software applications. Users felt confident using Jira and weren’t experiencing any frustration navigating the app.by Training Manager, Deutsche Bahn2xincrease in ROI of software implementation5xincrease in employee effectiveness97%task completion rate in Jira
