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context-sensitive help

Provide help when users need it most

With real-time, context-aware guidance overlayed directly on to your softeare tools, Userlane empowers every user to succeed without training sessions, support tickets, or confusion.
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A global automotive supplier gained a strategic tool to observe, measure and improve transformation initiatives
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Maximizing the ROI of a global enterprise software rollout
Maximizing software ROI with the implementation of Userlane's digital adoption platform
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Increasing trial-to-paid-conversion with Userlane
Provide advanced guidance with Tooltips

Forget static documentation. Tooltips appear exactly when users need help- triggered by specific UI interactions and designed to provide instant clarity as they explore features or complete tasks. Ideal for onboarding, feature rollouts, and subtle UX nudges, each tooltip blends seamlessly into your interface.

Cut through the noise with Announcements

From new feature rollouts to compliance alerts, Userlane Announcements help you deliver important updates directly in the flow of work. Add visuals, links, videos, or GIFs to capture attention and drive engagement- without interrupting the user experience.

Offer answers before users ask questions

Don’t wait for users to search for help. Userlane Promotions intelligently prompt them to launch the right Guide at the right moment- based on context, process stage, or user behavior.

What our customers say

Initially, as we were deciding on the Digital Adoption Platform, we chose Userlane as the most promising solution, and we got it right! With Userlane, we’ve got a universal solution to complement our customer support strategy; while navigating through a new process directly in the system, the customer actually gets to complete the task while following the guide. This is extremely helpful for us.
by Peter​ van Os, Product Owner Digital Sales, Dutch Flower Group
40%
software engagement rate
24/7
customer support
10,500
onboarded software users

Turn software usage into real outcomes

See how context-aware guidance transforms digital adoption- one click at a time.

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