The Challenge
Managing training on InnoView, an innovation and investment management tool used by employees across the globe, was a significant challenge for RENOLIT. The costs and time needed to prepare and deliver training were substantial. Complex business processes on InnoView required constant updates, making it difficult to train employees efficiently while ensuring long-term knowledge retention.
RENOLIT needed a tool that could simplify onboarding, deliver personalized content to different user groups, and improve communication for employees using InnoView.
How Userlane Helped
RENOLIT adopted Userlane to streamline onboarding and training on InnoView globally. Users became more confident with processes, relying less on the training team for day-to-day support.
The key objectives were:
- Reduce time and resources spent on training by shifting to Interactive Guidance inside the application
- Improve data quality and reporting accuracy during the investment planning process
- Increase user acceptance with in-app learning and on-demand support
The Impact
With Userlane, RENOLIT streamlined employee onboarding and training on InnoView, helping employees learn based on their individual needs and roles.
- 75% reduced training time
Interactive Guidance replaced frequent instructor-led training. Employees now learn at their own pace, reducing sessions from weekly to monthly.
- 91% application adoption rate
InnoView adoption increased from 60% in 2021 to 91% in 2022. Employees manage their innovation projects with greater ease and independence.
