Train all of your employees automatically and at their own pace. Userlane provides a virtual assistant that guides your staff through processes directly within any software application. Employees are productive from day one while learning how to use software on-the-job with on-demand support.
For continuous improvement to be effective, technology must be an integral component to enable communication, collaboration, and multiple modes of technology-supported learning, including social collaboration, formal learning programs, and informal learning delivery.
Provide your employees with a virtual assistant right within the applications they use. A virtual assistant will guide them through processes and explain how software is being used at your organization.
Bring employees up to speed in no time and drive digital transformation by increasing software adoption rate, and reducing resiliance to change.
"Staying competitive means constantly implementing new technologies. Userlane makes this constant change effortless and gets the staff onboard without any friction."
Guide your staff directly within software applications. Your users don't have to abandon the application to receive on-demand, just-in-time assistance.
You can decide to lock interactive walkthroughs until completion of previous tours for the purpose of new hire training. Existing staff members will receive continuous performance support through the virtual assistant.
No matter how many employees need to be trained on a new application. Guides are relevant, always up-to-date, and allow you to standardize processes throughout the entire organization.
Allow your staff to learn at their own pace directly at their desk while they successfully accomplish tasks in the software platforms they use.
Implement a staff training solution which has been created following the highest security standards dictated by regulations for sectors like banking and insurance.
No more handbooks, video tutorials, or seminars. Eliminate logistical problems and train all your employees around the world simoultaneously and without additional costs for training material, content, or classes.
It doesn't matter if you need to onboard new hires or train your staff on new software. Create personalized training paths to make sure all of your employees are fully operative in the software you introduce. Standardizing processes across all business units will help avoid operating or procedural errors.
People tend to forget most of what they learn in standard training sessions. It's a common problem connected to the forgetting curve. On-demand micro-learning experiences and constant performance support eliminate the need for retraining while offering constant software guidance. And that's what we call 'the Userlane curve'!
Userlane browser's extension is compatible with all common browsers. Installation requires less than five minutes and from that moment on, you'll be able to inject interactive guides and product tours into all the software applications your staff uses.
Userlane requires no changes in the underlying software or in your software architecture. You can start creating guides virtually without IT support, unless your company requires customized deployment.
Building interactive guides using the Userlane Editor is easy and fast. Creating a guide takes the same amount of time required to actually go through the process itself.
In edit mode, you simply click through the process you want to explain in real time and the Editor intuitively creates the clickpath for you.
The Userlane Editor requires no coding knowledge and can be operated by any employee. Need support to create interactive guides? Ask our customer success managers!
Our solution architects, bizdev specialists, and customer success managers are always available to optimize and personlize your Userlane experience to meet all your needs and requirements.
Depending on your company infrastructure and regulations you need to comply with, we can offer different hosting models that fit your needs.
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