The fastest way to provide help in any software

The Userlane platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applications.
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Trusted by over 37 million users worldwide

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A global automotive supplier gained a strategic tool to observe, measure and improve transformation initiatives
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Maximizing the ROI of a global enterprise software rollout
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An award-winning digital adoption platform

Userlane DAP leader 2022
Userlane DAP leader Europe 2022
userlane Easiest to use enterprise award
Userlane Best Support enterprise award
Userlane easiest to do business with
Userlane best Support Mid market Award
Userlane high performer mid-market

Here is what our users have to say

"An easy way to familiarize new users with your software"
"I love it:). For us, Userlane is a great way to get new users onboard. And that without having to program ourselves. The guides can be built from the marketing team without programming knowledge."
Source: Capterra
by Daniel Düngel, Head of Growth, Belonio
"Very powerful product"
"The best thing about Userlane is its simplicity. And I mean it in the best possible way. While Userlane improves its main features and is adding only very carefully selected functions, its competitors are adding more and more functions to their products which is increasing the complexity exponentially. Linde Engineering is using it on SAP Fiori platforms as well as various other web applications."
Source: G2
by Markus Menth, IT Consultant, Linde Engineering
"Perfect DAP solution - with fast improvements and good service"
"Userlane was set-up easily for our internal tool landscape. The handling to create guides is smoothly working; if open topics appear the individual support from Userlane experts was fast. Also, the proactive and regular release of new functionalities leads to a dynamic environment to directly support our internal tool activities and rollouts. "
Source: G2
by Dr. Malte Ortgiese, Head of Global Engineering Academy Electronics, HELLA
"Great software and customer-centric company"
"Userlane Software is beautifully designed, whether using it as an admin or a user I find it easy to navigate and enjoyable to use. The Userlane team are amazing to work with, they take our feedback seriously and continuously implement changes and improvements to the product. "
Source: G2
by Anthea Kirk, Product Manager, Allianz
"Great tool, great help with the introduction of new applications"
"Less training is needed, there are fewer/no questions about how to use the system. We use Userlane for our CRM system (SAP C4C) and intranet (SAP Jam). We no longer have printed manuals, which in case of doubt are no longer up to date after 2 months. We can quickly and easily adjust any process step and users can see it immediately."
Source: G2
by Katarina Sobko, IT Project Manager, Inapa Deutschland

Make software adoption faster with Userlane

How will Userlane drive digital transformation in your business? We’re here with the answers.

Discover the power of Userlane Analytics
Analyze adoption, optimize experiences

Get a real-time view of digital transformation progress in your organization. Delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences.

Explore Userlane Interactive Guides
Engage employees

Uncover and mitigate critical process risks, maximize productivity and help your people form meaningful habits by providing guidance through any process or application.

Discover ways to connect with Userlane
Minimize support requests

Integrate data, support channels, and documentation into one source of truth, instantly accessible from any software application.

Take the next step in your software adoption journey

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