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The State of Digital Adoption Report 2023

The State of Digital Adoption Report 2023

Userlane’s 2023 State of Digital Adoption Report UK is here.

We surveyed 250 business leaders and 250 employees at large enterprises to take a snapshot of Digital Adoption in today’s fast-paced business landscape. Here are a few of the key themes that emerged this year:

Digital transformation ambitions are falling short:
Over 90% of business leaders say at least one of their software investments has failed outright.

Digital friction: the impact on employee experience and productivity:
Just over a third of employees are left disappointed by the level of IT help they receive when addressing software challenges.

Software adoption challenges are universal:
96% of businesses have experienced challenges resulting from poor digital adoption.

Download the State of Digital Adoption report 2023

Understand the impact of software adoption on digital transformation and the employee experience

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