Report
The State of Digital Adoption Report 2023
![The State of Digital Adoption Report 2023](https://www.userlane.com/wp-content/uploads/2022/10/half-3.webp)
Userlane’s 2023 State of Digital Adoption Report UK is here.
We surveyed 250 business leaders and 250 employees at large enterprises to take a snapshot of Digital Adoption in today’s fast-paced business landscape. Here are a few of the key themes that emerged this year:
Digital transformation ambitions are falling short:
Over 90% of business leaders say at least one of their software investments has failed outright.
Digital friction: the impact on employee experience and productivity:
Just over a third of employees are left disappointed by the level of IT help they receive when addressing software challenges.
Software adoption challenges are universal:
96% of businesses have experienced challenges resulting from poor digital adoption.
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