Drive change in your organization with instant software adoption

Our Digital Adoption Platform maximizes software adoption so that you can drive innovation. Discover the power of interactive guides that explain any digital process, step by step.

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Userlane Guide

The growing landscape of software drives complexity, making it harder for users to work with new software. Guarantee increased software adoption with our interactive guides that explain software
in easy-to-understand steps.

Benefits

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    Up to 75% decrease in support requests

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    24/7 on-demand support

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    5x increase in user proficiency

  • Icon faster onboarding

    100% reduction in procedural mistakes

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    Immediate in-app productivity from the start

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    Faster software rollouts

How Userlane supports your digital transformation efforts

Self-Service Support
1
Reduce common support requests with automated, on-demand guidance directly in the application
Software Rollouts
2
Decrease the time spent on software rollouts with personalized software training for each user, right from the start
Key Feature Adoption
3
Increase software adoption and achieve high user engagement by highlighting specific processes
Change Management
4
Ensure each user is fully productive throughout periods of rapid change or uncertainty
Insights & Improvements
5
Analyze user behavior and process compliance to track adoption and progress

Easy integration and instant deployment

How Userlane works Illustration

How Userlane works

01
Interactive guidance
The interactive guides lead users step by step through any process in real time
02
Announcements
Promote new features, ask for feedback, and provide further support with interactive guides
03
Contextual support
Proactively support your users before they feel the need to reach out with questions
04
Analytics & insights
Gain insights into user engagement to continuously optimize the user experience
Join these top companies using Userlane to maximize software adoption:
Allianz
Celonis
Commerzbank
Deutsche Bahn
forto
LBS

Get started with Userlane

We schedule a meeting. You tell us your story. We show you how Userlane can help you achieve your goals.

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Live Demo

We schedule a meeting. You tell us your story and we show you how Userlane can help you achieve your goals.

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14-day free trial period

You’ll have access to all features and full support. You can talk to a customer success manager at any time.

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