Software rollout training with Userlane.
Educate better, succeed faster.

Userlane - software usage simplified

Turn a complex rollout into a smooth journey. Let your users work productively with new software within minutes by offering in-app guidance and context-based support. Help them feel empowered, not frustrated by new technologies.

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Software rollouts can be exhausting

Buying new technology is the easy part of digital transformation. Having people actually understand, use, and appreciate new software and workflows often requires a great deal of time, effort and is the number one reason why large-scale projects fail.

Low user adoption

People feel overwhelmed by the number and frequency of new software releases, and naturally, resist change.

Wasted training effort

Manuals and videos are no longer up-to-date weeks after launch, and are worthless to users.

Exploding cost

Delayed go-live dates and low usage are the key risk factors for new software projects to fall short of budget and expectations.

How Userlane helps

Personalized training

Build a friendly and intuitive experience that walks each user through new processes at their own pace.

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in-app support

Highlight key topics

Announce updates, promote content and engage users within minutes directly in your live application. Point people towards the most exciting parts of your software.

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Boost self-service

The Userlane widget is available to every user at any time, so people can access guidance, information, and all of your support channels directly within your application – exactly when and where they need it most.

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Userlane - software usage simplified

How you can increase the ROI of your software investments

Investing and rolling out new software is one of the many responsibilities that CIOs must manage. The complex task comes with challenges however, and getting employees to use the software effectively and efficiently is critical in securing ROI. 

Download our whitepaper to understand how to mitigate the risks of costly software investments.


Results you can expect

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Faster time to productivity

Empower your team to work with new software right from the start. Make people feel excited about the launch.

icon Help your people focus

Help your people focus

Ensure your team spends more time on their actual tasks and less time on figuring out how to navigate complex processes.

icon Provide help anytime, anywhere

Provide help anytime, anywhere

Offer your users instant assistance in real-time in any time zone without overloading your support teams.

Userlane - software usage simplified

Userlane in action

See how Userlane creates a delightful software experience on Wikipedia.


“Interactive performance support proved to be a valid solution to all the problems Deutsche Bahn ecountered connected to change management and software application since the vast majority of users felt confident in using a new system and weren’t experiencing any frustration at all”
increase in employee effectiveness
higher task completion rate
faster time to proficiency

Speed up your software rollouts

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