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Microsoft Dynamics 365

Drive productivity in Microsoft Dynamics 365

Userlane empowers your employees to confidently navigate even the most complex Dynamics 365 workflows. With real-time guidance, intuitive support, and actionable insights, digital transformation becomes second nature.
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Real measurable impact

2x
faster onboarding
40%
faster time-to-value
60%
reduction in training costs
Drive Microsoft Dynamics 365 adoption

Userlane’s HEART analytics deliver actionable insights across Dynamics 365 – from Sales and Marketing to Finance and ERP. Understand adoption, spot inefficiencies, and optimize performance where it drives the most business value.

Empower employees with self-service support

Reduce support volume with AI-powered self-service in Dynamics 365. Employees access relevant content, Guides, and documentation from tools like SharePoint and Confluence – eliminating repetitive tickets and enabling 24/7 support without extra headcount.

Improve Dynamics 365 data quality

Userlane guides users step by step through CRM and ERP processes, ensuring clean data and preventing errors or incomplete records – so your teams can make confident, data-driven decisions.

Whitepaper
Unlock your Digital Transformation ROI with Digital Adoption Platforms Go beyond simply implementing new technologies. The real challenge in digital transformation lies in ensuring that technology investments deliver the expected…

What our customers experience

"Great software and customer-centric company"
"Userlane Software is beautifully designed, whether using it as an admin or a user I find it easy to navigate and enjoyable to use. The Userlane team are amazing to work with, they take our feedback seriously and continuously implement changes and improvements to the product. "
Source: G2
by Anthea Kirk, Product Manager, Allianz
"Very powerful product"
"The best thing about Userlane is its simplicity. And I mean it in the best possible way. While Userlane improves its main features and is adding only very carefully selected functions, its competitors are adding more and more functions to their products which is increasing the complexity exponentially. Linde Engineering is using it on SAP Fiori platforms as well as various other web applications."
Source: G2
by Markus Menth, IT Consultant, Linde Engineering
"Perfect DAP solution - with fast improvements and good service"
"Userlane was set-up easily for our internal tool landscape. The handling to create guides is smoothly working; if open topics appear the individual support from Userlane experts was fast. Also, the proactive and regular release of new functionalities leads to a dynamic environment to directly support our internal tool activities and rollouts. "
Source: G2
by Dr. Malte Ortgiese, Head of Global Engineering Academy Electronics, HELLA
"Great tool, great help with the introduction of new applications"
"Less training is needed, there are fewer/no questions about how to use the system. We use Userlane for our CRM system (SAP C4C) and intranet (SAP Jam). We no longer have printed manuals, which in case of doubt are no longer up to date after 2 months. We can quickly and easily adjust any process step and users can see it immediately."
Source: G2
by Katarina Sobko, IT Project Manager, Inapa Deutschland

Do more with Dynamics 365

Discover how Userlane helps your team get more value from Microsoft Dynamics 365 - faster.