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Customer Onboarding

Less frustration, faster onboarding

Userlane empowers your employee to get value from software on day one - with guided, personalized onboarding experiences built directly over applications. No confusion. No delays. Just instant activation and long-term engagement.
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Customers using software

Real measurable impact

10x
higher customer retention
15%
increase in trial-to-paid conversion rate
33%
reduction in onboarding time
Empower users. Scale effortlessly.

Manual onboarding slows teams down and overwhelms support. With Userlane, you can create interactive, in-app walkthroughs that guide users step by step – replacing 1:1 hand-holding with scalable self-service and freeing up your support teams.

Optimize every onboarding journey

Userlane lets you personalize onboarding by role, behavior, or product tier – delivering the right guidance at the right time. Promote key features, keep users on track, and adapt instantly as your product evolves.

Keep users engaged beyond day one

Userlane makes it easy to share updates, collect feedback, and drive feature adoption – right in the app. Create multilingual, media-rich content in minutes, and keep users engaged with announcements, surveys, and ongoing communication.

Why companies choose Userlane

Ninox is No-Code/Low-Code, but as any software application it takes some time to get used to, and people need some help learning the skills to get the most out of their trial. With Userlane, we are seeing people getting underway with more ease and reaching the point where they are more likely to convert.
by Varun Modi, Product Manager, Ninox Software
53%
engagement rate by trial users
74%
adoption rate by paid audience
10x
higher customer retention
Whitepaper
Unlock your Digital Transformation ROI with Digital Adoption Platforms Go beyond simply implementing new technologies. The real challenge in digital transformation lies in ensuring that technology investments deliver the expected…

Get everyone on board

With Userlane, you don’t just onboard your customers. You earn their loyalty. See how today.