Userlane guides users live in your software. Your users don't have to leave your application to receive assistance.
With Userlane your users interact with your product directly. Activate your users by having them accomplish tasks.
Userlane sends every single one of your users on a journey to explore your solution. Wow them with a personal experience.
Userlane offers monthly and yearly payment. Yearly contracts do come at a significant discount. Feel free to contact us for more information.
The price of Userlane is dependent on your specific requirements regarding features and monthly active users. Contact us to get an exact quote for your use case.
All Userlane plans are payable upfront with credit card or SEPA direct debit. Our Enterprise plan offers the option to agree on specific payment conditions including payment by bank transfer.
Our hosting providers are located within the European Union, and as a German service, our data security and privacy regulations are fully compliant with the GDPR of May 2018.
As part of our Enterprise Plan we can agree on custom legal or operational requirements as well as specific Service Level Agreements. Just let us know what you need and we will try our best to make it work for you.
The Userlane "Growth"-program offers Seed-stage startup companies the opportunity to access the full feature set of Userlane at special conditions for a limited time. To apply for the "Growth"-program, just fill out this form and our startup team will get back to you to discuss all further details with you.