pricingAbout

Automate & Scale

FOR midsize AND ENTERPRISES

Try risk free

Build userlane as you like

Prevent false behaviour

Multi lAnguage

Easy User segmentation

Guide over hover effects

Responsive

Personal Assistant

Editor & Recording mode

5-minute implementation

PROFESSIONAL SERVICES

rich Analytics

Automatic positioning

MULTIPLE SUPPORT OPTIONS

SLA and Enterprise support

Growth

FOR startups

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SpeCIAL CONDITIONS
FULL FEATURE SET

Ticket-Support

INSTANT ACCESS

Live in your software

Userlane guides users live in your software. Your users don't have to leave your application to receive assistance.

Interactive

With Userlane your users interact with your product directly. Activate your users by having them accomplish tasks.

Automatic and Personal

Userlane sends every single one of your users on a journey to explore your solution. Wow them with a personal experience.

Frequently Asked Questions

How long is the contract duration?

Userlane offers monthly and yearly payment. Yearly contracts do come at a significant discount. Feel free to contact us for more information.

How does the Userlane pricing work?

The price of Userlane is dependent on your specific requirements regarding features and monthly active users. Contact us to get an exact quote for your use case.

Which payment methods does Userlane offer?

All Userlane plans are payable upfront with credit card or SEPA direct debit. Our Enterprise plan offers the option to agree on specific payment conditions including payment by bank transfer.

Is Userlane secure and GDPR compliant?

Our hosting providers are located within the European Union, and as a German service, our data security and privacy regulations are fully compliant with the GDPR of May 2018.

Is there an option to negotiate specific Service Level Agreements (SLA)

As part of our Enterprise Plan we can agree on custom legal or operational requirements as well as specific Service Level Agreements. Just let us know what you need and we will try our best to make it work for you.

How does the "Growth" program for startups work?

The Userlane "Growth"-program offers Seed-stage startup companies the opportunity to access the full feature set of Userlane at special conditions for a limited time. To apply for the "Growth"-program, just fill out this form and our startup team will get back to you to discuss all further details with you.

Automate & Scale
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