Be known for a Better User Onboarding Experience

Create a remarkable user onboarding process that allows you to convert and retain more customers, increase customer engagement, and reduce churn rate.

Effective customer onboarding is an increasingly important aspect of strategies aimed at solving the problems of retention and revenue generation."

– Brad Strothkamp

Improve Customer Retention Rate 

Instant Customer Onboarding

On average, new users leave an application within a few minutes after signup. Don't let them leave just because they didn't fully understand how to use your software to achieve the best results.

Personlize the onboarding experience and bridge the gap between signup and success. 

"Userlane is the closest thing to having a customer success agent helping each of our users one on one."

Karan Sharma

Userlane for USER Onboarding AUTOMATION

Boost User Engagement and Activation

Guide your customers in real time through the features and functions in your software while they simultaneously accomplish tasks. Whether they need to create an account, change their billing information, create a report Userlane provides continuous performance support and is the closest thing to having an instructor sit right next to every single user.

Live in your software

Userlane guides users live in your software which means your users will never need to exit your application.

Interactive Onscreen Guidance

With Userlane, your users interact with your product directly. Segment your users and unlock their true potential through customized interactive guidance.

Personalized User Experience

User adoption is achieved through a highly personalized experience. Guided walkthroughs provide learning through gamification which activates engagement.

pRODUCT Analytics

Improve your User Experience with Usage Analytics

Detailed analytics provide you with the measurable data you need to understand your users better in order to improve your UI/UX for desired results.

Optimize each guide based on how well users progress within the whole user onboarding journey.

Compatible with any browser-based software

Userlane is a flexible user onboarding solution designed to meet the needs of any company right out-of-the-box.

5-minute implementation

Setting up Userlane is quick and painless. To implement Userlane, simply copy and paste a snippet of code into your software and you are good to go!

No software modifications required

Userlane requires no changes in the underlying software. You can start onboarding users without bothering your engineers.

Build Interactive Product Tours in Minutes

Create software walkthroughs and onscreen tutorials without coding

The Userlane Editor is a powerful guide builder which allows you to easily create, edit and change interactive guides right within your software in minutes!
Creating a walkthrough doesn't take any longer than clicking through the process itself.

Customer onboarding is an essential part of your business

Enterprises

Facilitate digital transformation in your business and increase market share with software adoption.

Midsize

Userlane leads to higher feature adoption, customer engagement and user activation.

Startups

With Userlane as your user onboarding software, you convert and retain more customers while building your brand reputation.

winner laurel best solution 2016best IT initiative mittlestand 2017 winner laurel bmwi digital 2017winner laurel best solution 2016winner laurel breakthrough 2017winner laurel distruptive tech 2016

Automate and Scale Employee Training and User Onboarding

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