Userlane leads every user through all processes and shows them step-by-step where to click within the software in real-time, just as a GPS navigation system in cars advises drivers how to optimally reach any destination turn-by-turn. Create a remarkable onboarding process that will allow you to convert and retain more customers, increase engagement and reduce churn.
Effective customer onboarding is an increasingly important aspect of strategies aimed at solving the problems of retention and revenue generation."
On average, users bounce just 10 seconds after signup. Don't let them leave just because they don't have the attention span to get familiar with your service: take users by the hand and create the perfect onboarding flow.
Simultaneously, you can present your solution under the best light while eliminating uncertainty and frustration.
"Userlane is the closest thing to having a customer success agent helping each of our users one on one."
Guide your customers through the features and benefits of your software in real time while they actually accomplish tasks. Userlane is the closest thing to having an instructor sit right next to every single user.
Userlane guides users live in your software. Your users don't have to leave your application to receive assistance.
With Userlane your users interact with your product directly. Activate your users by having them accomplish tasks.
Userlane sends every single one of your users on a journey to explore your solution. Wow them with a highly personalized experience.
Detailed analytics allow you to understand your users better and optimize your UI/UX and processes. See what guides are recalled and completed, how well users progress within the whole onboarding experience and where they drop out.
Optimizing an application without analytics is like trying to redecorate a room you've never actually seen.
Userlane only requires you to copy and paste a line of code into your software. Implementation doesn't take longer than 5 minutes.
Userlane requires no changes in the underlying software. You can start onboarding users without bothering your engineers.
The powerful Userlane Editor (guide builder) allows you and your coworkers to easily create, edit and change any userlane right within your software in minutes! Creating an interactive guide doesn't take longer than going through the process you need to explain.
Facilitate Digital Tranfromation and increase market share with software adoption.
Userlane leads to higher prodct adoption, engagement, and activation.
Convert and retain more customers while reducing churn.
AUTOMATE AND SCALE ONBOARDING AND TRAINING
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