See how our clients reduced training costs, cut support tickets, and proved software ROI with Userlane.
Hear it from our customers
"We help users without adding staff"
"Userlane is central to our support strategy now. We help users around the clock without adding headcount - exactly the kind of scale we needed for international growth."
Retail/Distribution
Peter van Os, Owner Digital Sales, Dutch Flower Group
"Help directly in the workflow"
"We deliver help directly in the workflow now, instead of writing documentation nobody reads. Training costs dropped 57%, and people get answers twice as fast as before."
Manufacturing
Selina Pusch, Product Solution Specialist, AGCO
"Now we know what gets used"
"HEART Analytics gives us visibility into which features people actually use - and which they don't. We can finally make decisions based on real usage data instead of assumptions"
Retail
Saskia Kuzella, Project Manager, OBI
"We got our time back"
"Our sales team masters Salesforce faster now. 83% more efficient, 136% higher usage. We reclaimed our most valuable asset: time that used to disappear into system training"
Financial Services
Matthew Applequist, Sr. Director, Sales Training, Spring Venture Group
"One rollout reaches everyone globally"
"We roll out changes globally from one place. Every plant, every team, same guidance. What used to take months of coordination now happens in days."
Manufacturing
Daniel Spang, Innovation Manager, Renolit
"We can finally see what's happening"
"We finally have full visibility into how people actually use our software. We see which features get used, where people struggle, and what's working - not assumptions, real data"
Manufacturing
Norman Läser, Global Head of Engineering Excellence Electronics, Forvia Hella
"People stopped making mistakes"
"Our employees complete complex processes smoothly now. We went from 17% to 87% adoption, with 70% higher process efficiency. The errors that used to slow us down just stopped happening."
Financial Services
Markus Schacherl, Project Leader of Digitalization, BayernLB