FREE WEBINAR: WEDNESDAY, MARCH 21, 1:00 PM (EST)
Onboarding is a mission-critical phase that defines the relationship your customers will have with your brand.
The rates of activation, adoption, retention, and customer success are already determined from the very first time you onboard new users.
During our webinar we'll discuss:
How to support users during the onboarding process to drive adoption and lead users to customer success
Why onboarding is not only connected to short-term but also long-term churn
The role of customer success agents in the onboarding phase
Plenty of examples of tactics and hacks you can put in place to drive retention and create a strong bond with your customers from the very beginning.
100% content - 0% promotion!
Some of the registered attendees:
Head of Marketing at Userlane. Inbound and Content Marketer, Speaker, Entrepreneur. Passionate about spreading the word about on-screen guidance and the positive effects of a great onboarding experience for SaaS companies.
After the webinar, all the participants will also receive a free User Onboarding Guide for Customer Success Agents!