Webinar Replay:

Customer Success Automation: What, Why, How, and When



Mark Pecoraro

Mark has over 25 years of executive experience in post-sales, high-value, B2B Software/SaaS solutions, and brings an immense background of leadership skills and operational experience to help SaaS companies enhance their Customer Success capabilities. With a focus on venture funded, Silicon Valley, SaaS companies of all sizes and industries, he has extensive experience deploying Customer Success Automation platforms, and is a thought-leader in the CS community, serving as the Co-Chair of the Customer Success Governance counsel.