Customer Success Report 2018

Our ebook is a top level report designed to create a comprehensive picture of customer success management with up-to-date information, stats, and data.

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What’s inside

We interviewed over 450 customer success managers to allow you to compare:

  • Tasks and Challenges
  • Responsibilities and Resources
  • Strategy, tools, and know-how
  • Salary, and relationship with other units
  • Metrics ....and more