Increasing compliance training completion rates
Drive Change & Engagement

Comply Challenge
Compliance training completion is a regulatory requirement in manufacturing. When employees struggle to navigate HCM training modules, completion rates drop and organizations face audit risk.
- 45% of compliance failures result from unintentional user error, not deliberate violations
- 84% of employees report struggling with software at least some of the time, including mandatory training and certification platforms
- 90% of training content forgotten within a week if not reinforced, undermining the value of one-time compliance sessions
Sending reminder emails and extending deadlines does not address the root problem. When employees cannot navigate the training system, completion rates suffer regardless of intent.


Our Solution
Userlane increases compliance training completion by guiding employees through HCM training workflows and removing the navigation barriers that cause drop-offs.
- Interactive guidance walks employees through training module access, progress tracking, and certification submission workflows step by step inside the HCM system
- In-app announcements from the Engagement Suite deliver targeted deadline reminders and completion prompts to employees with outstanding training requirements
- HEART Analytics tracks training completion rates by team, location, and role, giving compliance officers visibility into where completion gaps remain before audit deadlines
Application Intelligence identifies where employees drop off in training workflows. Contextual Assistance removes the friction that prevents completion, turning compliance from a chase into a guided process.
Proven Impact
80%
Course completion rate achieved
97%
More efficient training
