Eliminating timesheet submission errors for clinical staff
Ensure Data Quality

Time Challenge
Timesheet accuracy for clinical staff is critical for payroll, compliance, and labor cost management. When nurses and clinicians enter incorrect hours, miss submission deadlines, or select wrong cost centers, corrections consume HR resources and delay payroll processing.
- 30–50% productivity drop for clinicians during initial months of new system rollouts, compounding errors in time-sensitive HCM workflows
- 84% of employees report struggling with software at least some of the time, including routine timesheet submissions
- 2.33 hours per week lost per employee to software-related issues, time that clinical staff cannot afford to lose from patient care
Clinical staff working rotating shifts and moving between departments cannot stop to consult training materials. They need guidance embedded directly in the timesheet workflow.


Our Solution
Userlane eliminates timesheet submission errors by guiding clinical staff through HCM time entry workflows with real-time validation and contextual prompts.
- Interactive guidance walks clinical staff through shift entry, cost center selection, overtime recording, and submission workflows step by step inside the HCM system
- Form validations from the Engagement Suite flag missing entries, incorrect cost centers, and hours that exceed shift parameters before timesheets are submitted
- HEART Analytics tracks timesheet completion rates and error frequency by department and shift, giving HR visibility into where submission issues persist
Application Intelligence identifies which departments and shifts generate the most timesheet corrections. Contextual Assistance delivers targeted guidance that reduces rework without pulling clinical staff off the floor for training.
Proven Impact
292
Incomplete care rounds avoided in two weeks
80%
Reduction in system-related support tickets
